Shipping policy

Shipping Policy

At Southern Garment Glam, LLC, we are committed to ensuring your orders are processed and delivered in a timely manner. Please review our shipping policy below for important details.

Processing Time

  • All personalized and custom orders are carefully made-to-order.

  • Standard processing time for embroidery and printing orders is 5-7 business days.

  • During peak seasons (such as holidays or special promotions), processing times may extend to 8-10 business days.

  • Rush orders may be available upon request for an additional fee. Please contact us for availability.

Shipping Methods and Delivery

  • We offer Standard Shipping and Expedited Shipping options at checkout.

  • Standard shipping typically takes 3-5 business days for delivery, depending on your location.

  • Expedited shipping takes 1-3 business days for delivery.

  • You will receive a shipping confirmation email with tracking information once your order has been shipped.

Shipping Rates

  • Shipping rates are calculated at checkout based on the weight and size of your order.

  • Free standard shipping is available on orders over $75 within the continental U.S.

International Shipping

  • At this time, we only ship within the United States.

Order Tracking

  • Once your order has shipped, you will receive a tracking number via email to monitor your delivery status.

  • Please allow up to 24 hours for tracking information to update.

Lost or Damaged Packages

  • If your package is lost or damaged during shipping, please contact us immediately at SouthernGarmentGlam@gmail.com.

  • We will work with the shipping carrier to resolve the issue as quickly as possible.

  • Southern Garment Glam, LLC is not responsible for packages marked as "delivered" but not received. Please ensure your shipping address is correct at checkout.

Contact Us

For any questions or concerns about your order, feel free to reach out at SouthernGarmentGlam@gmail.com. We're happy to help!