Refund policy

At Southern Garment Glam, each item is custom made and personalized to your specifications.  Due to the nature of our embroidery and personalized products, we do not accept returns or offer refunds.

Please double check all personalization details, including spelling, colors, and design choices, before submitting your order.  If you have any questions or concerns, feel free to contact us prior to purchase.

Damaged or Incorrect Orders:  In the rare event that your order arrives damaged or with an error, please contact us within 48 hours of receiving your package.  Provide a photo of the item and packaging, and we will work with you to resolve the issue promptly.

Thank you for supporting our small business!